Refund Policy

If a key does not work

Contact support within 14 days of delivery. Include your order link, the product and a screenshot of the error.

If the key is invalid, already used, or for a different product or region than the one listed, you get a working replacement or a refund.

If a key is not delivered

If your order page does not show your key within 24 hours of a confirmed payment, contact support. Orders that cannot be delivered are refunded.

When we cannot refund

This does not affect your statutory rights.

• The key was delivered and works, and you changed your mind. You confirmed at checkout that the right of withdrawal ends on delivery.
• The key was redeemed on another account or in a region the product page excluded.
• The problem is with the platform or the game itself, not with the key.